Skip to content
Early access

Bayar bila sampai. Without the chasing.

Let West Malaysia buyers pay cash at the door. The courier collects it, and JomJual tracks every ringgit until it's yours to withdraw.

Start selling free
West MY
where buyers can choose COD
You set
the highest order total allowed
RM2
handling per COD order
Tracked
from courier to your balance

01 — Switch it on

Your limit. Your call.

Turn on Cash on Delivery in Settings → General and set the highest order total you'll accept. COD is in early access, so we activate it store by store: switch it on and we'll confirm when your store is active.

  • Maximum order amount you choose
  • Works with EasyParcel COD-capable courier services
  • West Malaysia delivery addresses only
Settings · General
Cash on DeliveryOn

Let West Malaysia customers pay with cash when their order is delivered.

Maximum order amount (RM)300

Switch it off any time.

Sample data for illustration

02 — Cash to you

Every ringgit, accounted for.

Each COD order shows whether the courier still holds the cash and what has reached the bank. Once JomJual confirms the courier's remittance reached its bank, the money becomes withdrawable.

  • RM2 handling per COD order
  • Collected and Bank received, shown on every COD order
  • COD refunds are made in cash, arranged with JomJual support
COD custody and funding
COD · JJ-8F2KCourier holds the cash
CollectedRM186.00
Bank receivedRM0.00

Withdrawable once JomJual confirms the courier's remittance reached its bank.

Sample data for illustration

Why sellers switch

Before

COD you arrange yourself

  • A runner collects, then you chase the cash
  • No record of who paid what
  • Never sure when the cash will reach you

With JomJual

COD built into checkout

  • The courier collects at the door
  • Status on every order
  • Withdraw once the courier's cash is confirmed

Questions sellers ask.

Why early access?

Cash on delivery involves couriers holding money for you, so we activate it store by store. Switch it on in Settings → General and we'll confirm when your store is active.

Can East Malaysia or Singapore buyers use COD?

No. COD is for delivery addresses in West Malaysia only.

Which couriers can deliver COD orders?

COD-capable EasyParcel courier services. COD isn't available with self-managed delivery.

What does COD cost?

RM2 handling per COD order, on every plan. Your plan's platform fee applies to the item subtotal, as on any order.

When can I withdraw the money?

Once JomJual confirms the courier's remittance reached its bank. Until then the order shows that the courier holds the cash.

How do I refund a COD order?

There's no online payment to send back, so COD refunds are made in cash. JomJual support arranges it with you.

Free on every store. Open yours in minutes.

Start selling free