JomJual vs TikTok Shop
An honest comparison for Malaysian sellers — including where TikTok Shop is the better fit.
Choose JomJual if
Choose JomJual if you want your own branded store, full ownership of your customer list, and predictable costs — a flat 2% on successful orders with native FPX, Touch 'n Go, and DuitNow checkout you actually control, not a rising marketplace fee stack you don't.
Choose TikTok Shop if
Choose TikTok Shop if your growth is content- and live-led. Viral For You discovery and best-in-class live selling put your products in front of a huge built-in Malaysian audience, and you're comfortable renting that reach rather than owning the customer.
| Feature | JomJual | TikTok Shop |
|---|---|---|
| Own branded domain | Yes | No |
| Own the customer list & data | Yes | No |
| Built-in viral discovery & live selling | No | Yes |
| Fees on a sale | Flat 2% | Commission + 3.78% + RM0.54/order |
| Who owns the payment relationship | Yours (Curlec) | TikTok's |
| Re-market to past buyers directly | Yes | No |
| Predictable, stable pricing | Yes | No |
| Monthly fee | Free | Free |
In short
TikTok Shop is genuinely the best place in Malaysia for viral, video- and live-driven discovery — products surface in the For You feed to a massive audience, with native COD, e-wallet, FPX, and BNPL checkout built in. But you are renting that audience: the customer belongs to TikTok, you can't export your buyer list, and the fees keep climbing. The transaction fee rose from 2.16% to 3.78%, category commission was revised up in September 2025, and a RM0.54 support fee per delivered order starts February 2026. JomJual is the other half of the picture: your own branded domain, full ownership of your customer data, native FPX and e-wallet checkout you control, and a flat 2% on successful orders — no monthly fee. For most sellers the smart play isn't "or" — it's both: TikTok for discovery, your own store to keep the margin and the relationship.
What would you pay?
Drag to your monthly sales and compare the platform cost.
JomJual
RM 100/mo
flat 2%, no monthly fee
TikTok Shop
RM 450/mo
est. 9%
About RM 350/month (RM 4,200/year) you’d keep with JomJual at this volume.
Representative blended take for common categories (around 5% commission + 3.78% transaction fee); excludes the RM0.54-per-delivered-order support fee, ads, and BNPL surcharges. Higher-commission categories run higher. Gateway fees may apply to both. Estimate only — your actual costs vary.
Who owns the customer?
JomJual
You do. The order, the contact, and the full history are yours — so you can bring buyers back with vouchers, reviews, and WhatsApp. They are your customer, on your own branded store, not a number inside someone else's app.
TikTok Shop
TikTok does. Buyer contact and data sit with the platform — you can't freely export your customer list or remarket to those buyers off-platform. The audience is huge, but you're renting it, and discovery depends on the algorithm and constant content output.
What do you actually pay?
JomJual
A flat 2% on a successful order only — withheld from your payout, so if you don't sell, you don't pay. No monthly fee, and the payment gateway is already included. The number doesn't move based on your category.
TikTok Shop
Fees stack per sale: a category commission (commonly mid-single-digits to around 10%, higher for some categories), a 3.78% transaction fee, plus a RM0.54 support fee per delivered order from February 2026. The trajectory is clearly upward — the transaction fee alone went from 2.16% to 3.78%.
Where do customers come from?
JomJual
You drive the traffic — from social, WhatsApp, ads, and repeat buyers. A store doesn't bring its own crowd, and that's the honest trade-off for owning the relationship. Many JomJual sellers point their TikTok audience straight to their store link.
TikTok Shop
This is TikTok's biggest, genuine strength: viral For You discovery and first-class live and shoppable-video selling put you in front of a massive built-in audience with no traffic of your own. For content- and creator-led businesses, it's hard to beat.
Can I use both?
JomJual
Yes — and most growing sellers should. Use TikTok for reach and live selling, and your own JomJual store to keep margin, branding, and repeat customers. Setup takes about five minutes and there's no card to sign up.
TikTok Shop
TikTok Shop doesn't stop you having your own store. Running both is common: discovery on TikTok, with an owned store as the place buyers come back to so you're not exposed to every fee change and rule update.
Choose TikTok Shop if…
- Your growth engine is content and live selling — viral short video and real-time live commerce drive your sales.
- You want instant access to a huge in-app Malaysian audience without driving your own traffic yet.
- You're comfortable renting that audience and paying rising fees in exchange for the discovery.
- Native in-app checkout with COD, e-wallets, FPX, card installments, and BNPL all handled for you matters more than owning the customer right now.
Choose JomJual if…
- You want to own your customer list and data, and remarket to past buyers directly.
- You want a flat, predictable 2% instead of a stacking, rising fee structure.
- You want your own branded domain and storefront, not a profile inside someone else's app.
- You want native FPX, Touch 'n Go, and DuitNow checkout you control, with a free ~5-minute setup.
How to switch to JomJual
Keep TikTok for discovery and live selling, and add a JomJual store to own the customer and protect your margin — most growing sellers run both.
- 1Sign up free and create your branded store on your own subdomain (yourstore.jomjual.my) or custom domain — about five minutes, no card needed.
- 2Re-list your best-selling TikTok products with photos, variants, prices, and stock.
- 3Turn on native FPX, Touch 'n Go, GrabPay, Boost, DuitNow QR, cards, and cash on delivery, plus EasyParcel shipping with auto AWB labels.
- 4Drop your store link in your TikTok bio and pin it in your lives so viewers can buy direct.
- 5Invite repeat buyers to order from your store next time — now they're your customer, with full order history.
JomJual is a new, founder-led Malaysian platform. We’re early — so instead of inflated numbers, here’s what’s real: a genuinely free-to-start store, native Malaysian payments and EasyParcel shipping built in, and a small team that replies fast at hello@jomjual.my. Be one of our first stores and lock in free.
See it for yourself
Free to start, no credit card, no monthly fees. You only pay a flat 2% when you make a sale.
Questions & answers
Should I leave TikTok Shop for JomJual?
Usually not. TikTok Shop is excellent for viral and live discovery, and that's hard to replace. Many sellers keep TikTok for reach and add a JomJual store to own the customer relationship and protect their margin at a flat 2%. Running both is the common, sensible move.
How much does TikTok Shop cost compared to JomJual?
JomJual charges a flat 2% on a successful order, with no monthly fee and the gateway included. TikTok Shop stacks a category commission (often mid-single-digits to around 10%), a 3.78% transaction fee, and a RM0.54 support fee per delivered order from February 2026 — and those fees have been rising over time.
Can I keep my TikTok payment methods on my own store?
On TikTok, the platform owns the checkout and settles net proceeds to you. On JomJual, the payments are yours via Curlec — FPX (14 banks), Touch 'n Go, GrabPay, Boost, DuitNow QR, cards, and cash on delivery — all built in, with each payment tracked against its order automatically.
Can I move my TikTok customers to my own store?
You can't export TikTok's buyer list, but you can invite buyers to your store link through your packaging, lives, bio, and WhatsApp. Once they order on JomJual, they're your customer with full order history — yours to bring back next time.