A backup store for online sellers
Don't put all your eggs in one TikTok basket.
Open your own online store for the buyers you already have. Free to open, no monthly fee, ready in about an hour. You pay 5% only when you sell, never more than RM99 a month, plus a payment fee.
- a month
- RM0
- only when you sell
- 5%
- monthly cap on the platform fee
- RM99
Basket 1
TikTok Shop
New buyers from For You, search and LIVE.
Fees and rules: set by TikTok
Basket 2
Your JomJual store
Customers from WhatsApp, Instagram, Facebook and regulars.
Prices, customer data and link: yours
Two baskets, two groups of buyers. TikTok buyers stay on TikTok.
Why a backup
TikTok is great for finding new buyers. But TikTok sets the rules.
- 01
Fees changed several times this year
15 Feb: RM0.54 Platform Support Fee per order. 7 Oct: campaign-day BXP fee up to 7.02%. 31 Oct: commission up in most categories.
- 02
Shops can be restricted
Violation points and the Account Health Rating can lead to a shop being restricted or deactivated. When that happens, that sales channel stops.
- 03
Reach follows the algorithm
Your video takes off today and maybe not tomorrow. Regulars who order through WhatsApp or Instagram deserve a place to order that you control.
Fee change dates from TikTok Seller University MY.
What you get
Everything a store needs. RM0 a month.
Your own branded store
yourstore.jomjual.my with unlimited products and a page builder.
Payments at checkout
FPX, cards, e-wallets (Touch 'n Go, GrabPay, Boost) and COD.
Checkout links for chat
Pick products, create one payment link and send it in WhatsApp to your customer.
Shipping
Book EasyParcel from the dashboard, or handle delivery yourself.
Your customer list
Every order, name and purchase history stays yours.
Vouchers & discounts
Create vouchers for regulars and sale seasons.
What it costs
RM0
RM0 a month to open and keep a store. When you sell: a 5% platform fee (never more than RM99 a month) and a 2.5% payment fee (min RM1.50), or RM2 for COD. No sales, no fees. Grow is an optional add-on at RM49 per 30 days.
Ready in about an hour
Four steps.
- 1
Sign up with email
No credit card. Pick your store name and address.
- 2
Add products
Photos, prices, variants and stock. Start with your 5–10 best sellers; this is the longest part.
- 3
Turn on payments & shipping
Choose payment methods and delivery: EasyParcel or your own.
- 4
Share on channels you own
WhatsApp status and groups, Instagram, Facebook. Not on TikTok Shop.
For TikTok Shop sellers
Don't move TikTok buyers off the platform.
TikTok Shop's Seller Enforcement Policy (1 Oct 2026) and its traffic-redirection rules (14 Oct 2026) ban it, with penalties up to shop restriction or permanent deactivation.
Read the full policy on TikTok Seller University MYDon't
- Store links, WhatsApp numbers or other accounts in your TikTok bio
- Mention or pin links in LIVE and videos
- Cards, QR codes or stickers in TikTok parcels
- Links or phone numbers in chats with TikTok buyers
Do
Use your JomJual store for buyers who come through channels you own: WhatsApp contacts and groups, Instagram, Facebook, and regular customers.
Honest about backup stores
- A store doesn't bring its own buyers. You share the link with your customers.
- There's no hidden or 'park it for later' mode. Your store is public, and can show up on Google, as soon as it's created. Add real products and details first.
- It isn't 100% free: when you sell, we take 5% (never more than RM99 a month) plus a payment fee.
Questions
Your second basket
Set up a backup.
Today.
Free to open. Ready in about an hour. Pay 5% only when you sell.
No credit card needed.