What's New: Custom Domains, Refunds, Tracking & More
This has been one of our biggest weeks yet. Here's a summary of what's new across the platform.
Your Store, Your Domain
Merchants can now connect a custom domain to their storefront. Instead of mystore.jomjual.my, your customers can shop at yourbrand.com for a fully branded experience from start to finish.
Track Every Conversion
You can now set up Meta Pixel, TikTok Pixel, and Google Analytics 4 directly from the Integrations tab. All key shopping events (product views, add-to-cart, checkout, and purchases) are tracked automatically, including server-side events for more accurate attribution.
Cancellations & Refunds, Handled Automatically
Customers and merchants can now cancel orders before shipment with automatic refunds for paid orders. For post-delivery issues, customers can submit a refund request with photo evidence. Merchants approve or reject from the dashboard, and if approved, return shipping is arranged automatically.
Storefront (Customer-facing):
Dashboard (Merchant-facing):
Customer Order Lookup & History
Customers no longer need an account to check on their orders. They can look up any order by email with a one-time verification code, view their full order history, and even complete a pending payment, all from the storefront.
Email Notifications
Customers now get emails when their order is confirmed, shipped, or refunded. Merchants get a notification for every new order, with a toggle to turn it off.
Product Collections
Organise your products into curated collections and feature them on your homepage. Customers can browse a dedicated collection page to discover related items.
Variant Images
Link specific product images to variant options like colour or size. When a customer picks a variant, the gallery scrolls to show the right photo.
And More
Print receipts for individual or multiple orders
Upload your store logo and favicon directly
Preview how your logo looks across themes before saving
Sold-out badges on product cards
Redesigned variant editor with drag-to-reorder
Mobile-friendly homepage carousels and a separate mobile hero image
Real-time support chat with conversation history
A public blog and changelog (you're reading the blog right now!)
For the full list of changes, check out our changelog.