Troubleshoot missing products and checkout issues

Start with the affected screen and saved settings before recreating products or changing several things at once.

Step by step

1. Product missing: check Published, its collection membership and whether the homepage block is hidden or manually selects other products.
2. Out of stock: inspect inventory tracking and the selected variant, not only the parent product.
3. No delivery option: check pickup address, destination zone, saved shipping tiers and enabled couriers linked to the tier.
4. Discount missing: check voucher dates, minimum order, usage limits, buyer eligibility and promotion quantity thresholds.
5. Store unavailable: check maintenance mode and domain verification. Try your known store address.
6. If the issue continues, create a Support ticket with the page, exact message and reproduction steps.

Before you finish

After each change, save and check the storefront again. Do not fulfil an order based only on a buyer screenshot; check the payment status in Orders.