Set checkout email and cart recovery preferences

Choose whether customer email is required and whether abandoned-cart recovery emails are enabled.

Step by step

1. Open Checkout from the Customize section of the sidebar.
2. Use Require customer email at checkout to decide whether customers must provide an email address.
3. Review Abandoned-cart recovery emails. Turn it on or off according to your store preferences.
4. Select Save Settings, then inspect checkout to confirm the email requirement.

Before you finish

Recovery needs a usable email address and an eligible abandoned checkout. Enabling the setting does not guarantee an email for every unfinished cart or guarantee that a customer will return.